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Job Opportunities - Willowbank Wildlife Reserve & Restaurant

Job Opportunities

Part-time Barista

Experience barista needed for part-time cafe work. Must be available weekends, school holidays and public holidays. Great for a student.

 

All applications need to be received by EMAIL to work@willowbank.co.nz

Advertisement placed on TRADE ME 11/06/2018

https://www.trademe.co.nz/Browse/Listing.aspx?id=1662527948&ed=true

 

JOB DESCRIPTION

JOB TITLE:                          Customer Experiences and Tour Guide

RESPONSIBLE TO:             General Management       

 

TOUR GUIDING

  • Take tours through the native section, keeping customers animated and interested.
  • Maintain consistency in product and personality throughout customer interactions.
  • Keep the Guided tour script up-to-date and all staff aware of any changes.
  • Write alternate scripts to add interest and different teaching views.

 

KEEPER TALKS AND OTHER CUSTOMER EXPERIENCES

  • Design and run Keeper Talks for students, as required.
  • Take Lemur encounters when needed.
  • Complete animals feeding experiences, captivating customers with knowledge and personality.

 

ZOOKEEPING

  • Work alongside the Keepers to learn each section, cover tasks as needed and be an extra pair of hands.
  • Help with horticulture, gardening and pathways; particularly in maintaining the Guided Tour area and Main Building.

 

CUSTOMER SERVICE

  • Be able to use the POS system efficiently to be able to step in and take payments or bookings.
  • Help with service in the bar and restaurant as necessary at busy times.
  • Follow up on evening customer bookings, ensuring everyone is where they should be and having a positive experience.

 

HEALTH AND SAFETY

  • Understand, maintain and follow the Willowbank Health and Safety system.
  • Ensure the safety of staff and customers within Customer Experiences.

 

LOCK UP

  • Complete final lock up in the evenings; winter approximate 6pm, summer 8pm.
  • Feed any animals that need a final evening meal before locking up – outside kiwi.

 

GENERAL TASKS

  • Complete various general tasks to help with the overall upkeep and everyday use of the premises.

 

 

All applications need to be received by EMAIL to work@willowbank.co.nz

 

 

 

 

 

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