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COVID-19 Response - Willowbank Wildlife Reserve & Restaurant

COVID-19 Response


As New Zealand moves to Alert Level 2, Willowbank is open as usual. Our opening hours are 9:30am – 5pm.

At Willowbank, the welfare of our staff, wildlife, and visitors is paramount, which is why we have implemented increased safety measures following advice from the Ministry of Health.

We have increased our cleaning and sanitation procedures.
There are extra hand sanitising stations provided for visitor use.
Social distancing measures will be in place.
Public feeding times and lemur encounters are suspended to discourage gathering.
Customers must be seated when dining in the cafe.

Please DO NOT visit if you are feeling unwell!

Frequently Asked Questions

Can I book a Lemur Encounter?

No, Lemur Encounters are suspended in Level 2, due to social distancing requirements.


Is there a limit on the amount of visitors?

The Reserve has a one-way path, so social distancing can be maintained. The main building is limited to 100 people.

Do I need to make a booking to visit Willowbank?

No, you do not need to book ahead in order to visit. Willowbank is open, and tickets can be purchased either online or at the reception area upon arrival.


If you have any further questions, please don’t hesitate to contact our admin staff on 03 359 6226.

We look forward to welcoming you to Willowbank!

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