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COVID-19 Response - Willowbank Wildlife Reserve & Restaurant

COVID-19 Response


As New Zealand has moved to Alert Level 1, Willowbank is open as usual. Our opening hours are 9:30am – 5pm.

At Willowbank, the welfare of our staff, wildlife, and visitors is paramount, which is why we have implemented increased safety measures following advice from the Ministry of Health.

We have increased our cleaning and sanitation procedures.
There are extra hand sanitising stations provided for visitor use.

Please DO NOT visit if you are feeling unwell!

Frequently Asked Questions

Can I book a Lemur Encounter?

Yes, Lemur Encounters can be booked. There is a limit of  4 people per encounter, these people must be from the same group.

Do I need to make a booking to visit Willowbank?

No, you do not need to book ahead in order to visit. Willowbank will be open as per usual, and tickets can be purchased either online or at the reception area upon arrival.

Is there a limit to how many people can visit Willowbank?

There is a limit of 100 people inside the cafe and main building which will be maintained by our staff. However, the Reserve is a predominantly outdoor experience with a one-way path, making it easy for visitors to maintain space between themselves while making their way through Willowbank.


If you have any further questions, please don’t hesitate to contact our admin staff on 03 359 6226.

We look forward to welcoming you to Willowbank!

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